lion78Terms of Use
We at lion78 operate an online gaming platform serving users in jurisdictions where our services are legally permitted. These terms outline the relationship between you and lion78—how you open an account, how we handle deposits and withdrawals, what we expect from you, and how disputes are resolved. Our commitment is transparency: you should understand our policies before you engage with our platform.
This document covers account creation, use of our payment infrastructure (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), bonus terms, account security, and our dispute-resolution process. We encourage you to read these terms carefully. If you have questions, our support team can clarify any section through the FAQ page
By accessing lion78, you acknowledge that you have read and agree to these terms. If you do not accept them, you should not use our platform.
Account creation and eligibility on lion78
When you open an account on lion78, we require accurate personal information: your legal name, a valid phone number, email address, and date of birth. We do this to comply with legal requirements and to protect your account from fraud. Eligibility depends on the laws applicable to your jurisdiction. You are responsible for verifying that accessing and using lion78 complies with your local regulations before you register. We do not offer our services in jurisdictions where online gaming is prohibited by law.
We reserve the right to refuse, suspend, or terminate any account that violates these terms or our policies. This includes accounts created using false information, accounts that appear to be controlled by someone other than the registered user, or accounts involved in fraudulent activity. If we suspend your account, we will notify you of the reason where legally permitted. Your account termination does not affect your right to withdraw any remaining balance, subject to verification.
Deposits, withdrawals, and payment methods
We support multiple payment methods to give you flexibility. E-wallets (DANA, e-wallet, mobile banking, local payment, online payment) and e-wallet scan-and-pay process instantly or within seconds. Bank transfers via mobile banking, local payment, online payment, and e-wallet generate unique virtual-account numbers; we credit your account automatically when we match the incoming deposit. We charge zero platform fees on deposits—your full amount is available immediately for gaming.
Withdrawals are processed back to your original deposit method. If you funded your account via mobile banking, your withdrawal goes to local payment. If you used a online payment transfer, funds return to the same e-wallet account. This policy protects you from fund-transfer confusion and ensures we can trace the source of every transaction. Withdrawal requests are subject to verification; we review large requests to ensure compliance with anti-money-laundering regulations. Users across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta report smooth withdrawal processing within standard timeframes.
We do not accept third-party payments. Your account is personal to you; deposits and withdrawals must come from accounts in your own name. Any violations of this policy may result in account suspension and forfeiture of funds.
Bonus terms and promotional offers
We may offer promotional bonuses or welcome offers from time to time. All bonus terms are displayed clearly when you claim them. Bonuses are subject to wagering requirements, game restrictions, and withdrawal conditions—these vary by promotion and are communicated upfront. We reserve the right to modify or cancel any promotion at any time. Bonuses may not be combined unless explicitly stated. If we suspect abuse or manipulation of a bonus offer, we may forfeit the bonus and any associated winnings.
- Wagering requirement
- The amount you must stake before a bonus becomes withdrawable. Example: a bonus with a 5x requirement must be wagered five times its value.
- Game restriction
- Some bonuses apply only to specific games or categories. Slots may contribute non-specific info toward wagering; table games may contribute less or not at all.
- Expiration
- Bonuses expire after a set period (commonly 7 or 30 days). Unused bonuses forfeit after expiration.
Account security and your responsibilities
You are responsible for keeping your login credentials confidential. Never share your password, email, or phone number with anyone. If you suspect unauthorized access to your lion78 account, contact us immediately through our support channels. We can freeze your account, reset your password, and review recent activity to help secure it. We employ encryption and two-factor authentication options to protect your data, but your vigilance is equally important.
We will never ask you for your password via email or chat. If you receive such a request, it is fraudulent—do not respond. Always log out after each session, especially on shared devices. During high-traffic periods like Idul Fitri or Piala Indonesia tournaments, our authentication systems are monitored continuously for unusual activity.
Dispute resolution and complaints
If you believe we have violated these terms or treated you unfairly, contact us through our FAQ pageDescribe the issue in detail and provide any relevant transaction IDs or screenshots. We will investigate and respond within a reasonable timeframe. Most disputes are resolved through direct communication and documentation review.
We maintain records of all transactions, game results, and account activity. If there is a discrepancy between your understanding and our records, our records take precedence unless you can provide clear evidence of an error. If you remain dissatisfied after our investigation, we will advise you of any further escalation options available under the laws of your jurisdiction. Our commitment is fair treatment and transparency in all disputes.
Our policy on changes and termination
We may update these terms from time to time to reflect changes in our services or legal requirements. When we make material changes, we will notify you by email at least seven days before the change takes effect. Your continued use of lion78 after the effective date constitutes acceptance of the revised terms. If you do not accept the changes, you may close your account and request a withdrawal of any remaining balance.
We reserve the right to suspend or terminate your account if you violate these terms, engage in fraud, use prohibited betting patterns, or fail to comply with our verification requirements. Termination does not forfeit your right to withdraw any remaining balance, provided your account is not subject to active investigation or legal hold. Upon termination, your account access will cease, but we will retain records as required by law.
Our services are available only where local law permits. We do not offer our platform in jurisdictions where online gaming is prohibited. If you access lion78 from a restricted jurisdiction, you do so at your own risk, and we accept no liability for any consequences. You acknowledge that you are responsible for understanding and complying with the laws of your jurisdiction.