lion78Privacy Policy

This page describes what we collect when you use lion78 and how we keep that data protected. When you open an account, deposit funds, or place predictions, you share personal information with us. We treat that information confidentially and use it only for account management, payment processing, and regulatory compliance. Our commitment is transparency: you should understand exactly what data we hold and how we use it.

We collect your name, phone number, email, date of birth, and optionally identification documents during account creation and KYC verification. We use encrypted storage and access controls to protect this data. We never sell your information to marketers or share it with third parties except where required by law or to process your payments. Your personal data remains separate from your gaming activity and transaction history—different systems, different security zones.

If you have privacy questions or wish to exercise your rights over your data, contact us through the channels listed at the end of this policy.

What we collect and why

When you create a lion78 account, we collect essential personal data: your legal name, phone number, email address, and date of birth. This information is necessary to comply with Know Your Customer (KYC) regulations, to process your deposits and withdrawals, and to verify your identity. We may also collect your government-issued ID image or driver's license during verification to confirm that your identity matches your account details.

We collect payment information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not store your full payment credentials; instead, our payment processors handle sensitive payment data directly. We retain transaction records—amounts, methods, dates, and status—for accounting and dispute resolution. We also log your account activity: predictions placed, game outcomes, balances, and login times. This information helps us detect fraud, investigate disputes, and comply with regulatory requirements.

We collect information about your device and network when you access lion78. This includes your IP address, browser type, operating system, and approximate location (derived from IP). We use this data to detect unauthorized access, prevent fraud, and optimize our platform for different devices. Users across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta all see this same level of data protection.

KYC data: We collect government ID or driver's license images only to verify your identity once during account setup. These images are encrypted and stored separately from your account profile. We delete unnecessary copies after verification.

How we use your data on lion78

We use your personal data exclusively for operational and compliance purposes. Your name and contact information allow us to send account notifications, withdrawal confirmations, and security alerts. Your payment data enables us to process deposits and withdrawals correctly and to prevent duplicate transactions. Your account activity history lets us settle predictions, calculate payouts, and resolve disputes fairly.

We analyze aggregated, anonymized data to improve lion78—for example, identifying which payment methods are most reliable in different regions, or which games have the highest user engagement. We never use your individual data for marketing without your explicit consent. We do not sell your data to third parties. We do not share your prediction history or account balance with anyone outside our company unless you authorize it or we are legally required to do so.

Our servers may be located outside your jurisdiction. By using lion78, you acknowledge that your data may be processed and stored on servers in other countries. We apply the same encryption and access controls regardless of server location, so your protection remains consistent.

Third-party processors and your rights

We work with trusted third-party processors to handle specific functions. Payment processors like mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners receive payment information necessary to complete your transactions. Compliance vendors may receive anonymized account data to help us detect fraud and money laundering. Cloud infrastructure providers may host our servers. All third parties are bound by confidentiality agreements and must use your data only for the purposes we specify.

Access: You may request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe.
Correction: If your personal data is inaccurate, you may request correction. We will update it and notify affected third parties if necessary.
Deletion: You may request deletion of your data, subject to legal retention requirements. Some data must be kept for tax or anti-money-laundering compliance.
Portability: You may request your data in a portable format suitable for transfer to another service, where legally applicable.

Cookies and tracking

We use cookies and similar technologies to remember your login session, preserve your preferences, and track your browsing within lion78. These are primarily session cookies—they expire when you close your browser. We also use analytics cookies to understand how users interact with our platform so we can identify usability problems and improve performance. You can configure your browser to refuse cookies, but this may limit lion78 functionality.

We do not use third-party tracking pixels or cross-site tracking. We do not share your browsing data with advertisers or social-media platforms. During major events like Idul Fitri, Idul Adha, Imlek, or Nyepi, our cookie policies remain unchanged—we do not collect additional data during holidays.

Data retention and security practices on lion78

We retain your personal data for as long as your account is active, plus a minimum period thereafter to satisfy legal and tax obligations. We typically retain account data for five to seven years after closure. Transaction records are kept for regulatory compliance—we must produce them if requested by authorities. Gaming activity logs are retained for dispute resolution; once a dispute is resolved, we may anonymize or delete detailed logs.

We encrypt all sensitive data—passwords, payment credentials, and identification documents—using industry-standard encryption. We restrict access to your data to authorized personnel who need it for their role. We conduct regular security audits and penetration testing to identify vulnerabilities. We do not store full payment card details; we tokenize them so only the payment processor holds the complete information. If we discover a data breach, we will notify affected users as soon as practical and report to regulatory authorities as required by law.

Your privacy is essential to maintaining trust on lion78. We continually update our security practices to address emerging threats. If you have concerns about how we handle your data, contact our privacy team through the channels below. We will investigate and respond to all inquiries promptly.

Contact and data subject rights

To exercise your privacy rights or to report a privacy concern, contact us through our FAQ pageMark your message as a privacy request so it receives priority handling. You may also reach out through the contact form linked on our legal notice page. We aim to respond to all data requests within 30 days. If you believe we have violated your privacy rights, you may file a complaint with your local data-protection authority; we will cooperate fully with any investigation.

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